CV Centre

Turnaround Times

2.1. The following clauses relate purely to our CV writing service and are obviously not applicable to our interview coaching service.

2.2. Once received, we aim to turn round an order within an average of 24 hours. It is company policy that at least 75% of orders are taken to first draft stage within 24 hours and that no order is outstanding, as regards a first draft, in excess of 72 hours, barring inability to contact you if necessary. Base time is taken as the time original documentation and payment is received in its entirety.

2.3. Exceptions to this are the optional express delivery services, detailed as follows.

2.4. Same Day Delivery:

  • Order received before 1pm GMT/BST, draft should be ready by 7pm GMT/BST
  • Order received after 1pm GMT/BST but before 7pm GMT/BST, draft should be ready by 1pm GMT/BST next working day

2.5. 4-Hour Delivery:

  • Order must be received by 3pm GMT/BST for draft to be ready by 7pm GMT/BST
  • Otherwise, will be ready next day (starting at 8am), e.g. received 4pm GMT/BST, ready by 9am GMT/BST next working day

2.6. Failure to meet the timescales of either express service will entitle you to a refund of the appropriate premium paid. We can not be held liable for any further losses incurred as a result of failure to meet these timescales.

2.7. NB: All turnaround times relate only to standard Monday - Friday working days and exclude weekends and Bank Holidays.

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Personal Guarantee

I founded The CV Centre in 1998 and since then we have grown to become the UK's leading CV writing company.

I am delighted to give you my personal guarantee that if you're not 100% happy with the CV we write for you, we will revise it until you are.

Simple as that.  Customer satisfaction has always been my highest priority.

The CV Centre's FounderJames Innes signature
James Innes,
Founder, The CV Centre
Best-selling careers author
 
Testimonials
"What a service! My new CV and covering letter have already led to my getting five interviews!"
Donald Griffin, Project Manager, Colchester
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