100% Satisfaction Guarantee

All CVs will be revised free of any further charges until you are totally satisfied and request despatch of your completed order. This is subject only to our other terms and conditions (in particular the clauses concerning offensive behaviour as detailed under 'Payments & Refunds' below) and to our right to automatically deem an order to be closed to a client's satisfaction should we not have heard from them to the contrary after not less than 3 months have elapsed since our last contact with the client.

All changes to draft orders and/or approvals of draft orders must be submitted in writing - by post, fax, email or directly online via an appropriate form - and can not be accepted by telephone.

Once a completed order has been despatched, if any further changes are required, an 'additional version' or 'update' charge will be incurred. Which charge is appropriate will be determined by the management at their discretion.