Complaints6.1. We endeavour to respond to all correspondence, including complaints, within a maximum of 24 hours from receipt. All complaints must be made in writing; our telephone staff are not authorised to handle such matters. Complaints may be made by post, fax or email, except in cases where a client’s account has been terminated as a result of abusive conduct, in which case the associated email address(es) will also have been barred/blocked and complaints can only be received by post or fax. 6.2. Should a complaint not be resolved to a client's satisfaction, we welcome arbitration from a respected and mutually agreed independent third party such as "Which?" |
Personal Guarantee
I founded The CV Centre in 1998 and since then we have grown to become the UK's leading CV writing company. I am delighted to give you my personal guarantee that if you're not 100% happy with the CV we write for you, we will revise it until you are. Simple as that. Customer satisfaction has always been my highest priority.
"The CV Centre has provided a service that is just amazingly professional. I am absolutely delighted! Thank you so much!"
Mathilda Eakin, Office Manager, Liverpool |
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FREE CV Review
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Mathilda Eakin, Office Manager, Liverpool |
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